FAQ

We need about 5 days for standard orders. Processing time may be extended by 1-2 additional days for specific colors and textures.

Your hair extensions last at least 1 year. Proper care can extend their lifespan beyond this timeframe.

Yes, we offer wholesale pricing. You receive additional discounts when ordering in large quantities.

Vietnamese hair from Vietnam features a naturally silkier texture and straighter pattern. Cambodian hair has a coarser texture with a naturally wavier pattern.

You can return unsatisfactory products within 2 days of receipt (according to shipping agency tracking). The sender covers return postage and must handle proper shipping coverage.

We refund both the product price and shipping fees within 2 working days after receiving the returned item.

We take photos and videos of all hair before shipping and send them to customers. Please review these materials with your sales representative to avoid disputes.

We ship via DHL, UPS, FedEx, or EMS.

For Nigeria: If you have a shipping agency in China, we can ship to your agency for onward delivery.

We prepare your hair for shipment immediately after payment confirmation. Shipping times are:

• Europe, Russia, Australia, America: 2-4 days
• Africa: 4-5 days

Total processing and shipping time: 3-5 days from payment confirmation.

Hair length is measured in inches from the weft line to the hair tips. Our hair extensions range from 8 to 32 inches (20cm to 81cm) or can be custom ordered to your preferred length upon request.

Our hair is 100% Vietnamese Human Hair, ethically sourced from Vietnam. All hair is carefully maintained with its natural cuticle intact, thanks to our transparent and ethical sourcing process.

Yes, you can dye, curl, and straighten our hair just like your natural hair. Our 100% Raw Human Hair accepts color processing and styling treatments.

No, our hair is tangle-free and sheds minimally. We use double weft construction that prevents hair fallout from the weft line.

Our hair has no chemical odor. We maintain natural cuticles and use minimal processing to preserve the hair’s natural state.

Our hair undergoes minimal chemical processing. We preserve the natural cuticle structure to maintain hair quality and longevity.

Shipping costs vary by destination and shipping method (DHL, UPS, FedEx, EMS). Contact Apohair for a customized shipping quote to your location.

Yes, we provide tracking numbers for all shipments. You can monitor your order status through the carrier’s tracking system once it is shipped.